1.Faulty goods received.
We check each items before we send to you carefully to make sure you are happy with your purchase.In the unlikely event that your goods are faulty, you should contact us. we will deal with this soon.
If your parcel shows damage on receipt, please send the pictures of the damaged package or item, we will provide the best service to you.
1) shipping: we offer two kinds of shipping, normal shipping is by Post Airmail which take 2 to 3 weeks to arrive. fast shippment is by EMS or DHL which take 7 to 10 days to arrive. when you check out, you will see the shipping cost of these two kinds of shippment
2) i do not accept online paypal payment, if you want to pay me by paypal, pls send me an e-mail after you place the order, so i can send you a payapl invoice for your payment
4) you will get a glass chillum as a free gift if you buy any bong from my shop